If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

The Respect and Restoration Services Advisor supports a healthy, safe, respectful, ethical, and inclusive organizational culture through direct service delivery, collaboration, and subject matter expertise. This role works closely with colleagues across the Service to advance workplace culture through prevention, education, awareness, and restorative practices.

The position is responsible for contributing to the development and implementation of restorative approaches to conflict, supporting a speak-up culture, and delivering alternative dispute resolution (ADR) services such as mediation, consultation, conflict coaching, facilitated discussions, workplace restoration, and trust-building practices. The role also supports confidential reporting processes, assists with data and metrics to assess employee experience and service impact, and collaborates with internal partners across the Calgary Police Service (CPS) to promote continuous improvement in workplace culture. The duties associated with this role include:

• Lead intake conversations related to respectful workplace concerns, assess risk, triage matters, and recommend appropriate resolution pathways.
• Apply trauma informed alternative dispute resolution approaches, including consultation, conflict coaching, and facilitated discussions, to support early and effective conflict resolution.
• Provide expert guidance to leaders and members on respectful workplace practices, human rights, harassment prevention, and behavioural expectations.
• Collaborate with internal partners to design, develop, and deliver respectful workplace, human rights, and inclusion, resources, and initiatives across the organization.
• Develop and facilitate training and awareness programs focused on preventing harassment and discrimination and strengthening a respectful workplace culture.
• Prepare clear, accurate, and confidential documentation, including summaries, findings, and recommendations.
• Ensure sensitive information is handled with discretion, professionalism, and strict confidentiality at all stages of the process.
• Model and promote the Calgary Police Service (the CPS) values of respect, honesty, compassion, courage, fairness, accountability, and integrity in all interactions.

Qualifications

• A degree in Commerce, Business, Social Sciences or a related field and a minimum of 5 years of relevant experience investigating human rights complaints and complex workplace issues.
• Demonstrated knowledge of human rights legislation and trends is required.
• Expertise in writing clear and concise reports is required.
• Specialized training in conflict resolution, ADR and workplace investigation is an asset.
• Success in this position requires emotional intelligence; creating and sustaining safe, respectful and inclusive workplaces; promoting supportive, balanced and professional accountability; building and maintaining relationships; developing self and others; striving for results.

Pre-employment Requirements

• An enhanced security clearance will be conducted.
• Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.

Position and Pay Information

Business Unit: Calgary Police Services

Union: CUPE Local 38

Position Type: 1 Permanent

Compensation: Pay Grade 12 $48.54 - 64.88 per hour

Hours of work: Standard 35 hour work week.

Days of work: This position works a 5 day work week with 1 day off in a 3 week cycle.

Location: 5111 47 Street N.E.

Audience: Internal/External

Apply By: April 22, 2026

Job ID: 314280